Note: This article relates specifically to the Marketplace CMS for the Tashi Marketplace Platform and does not apply for the Tashi system for Experience and Accommodation operators.
With Tashi, you're in control of how vendors (suppliers) can sign up for your marketplace. You have the freedom to design the set-up flow that works best for you.
In this article, we’ll cover:
The Vendor signup tools available on Tashi
1. Vendor Submission page
Your marketplace has an optional vendor submission page.
You can customise the questions and choose where to add the page link to your site.
Vendors can then apply you to be listed on your marketplace, and you can review their submissions.
For live examples, see here, here and here.
Learn more about Vendor Submissions and how to manage them CLICK HERE.
2. Add (Vendor) Account from Business Group Dashboard
You can manually add each new vendor via the ‘Add Account’ button in your Business Group admin dashboard.
You can also control the access for each user of the vendor account.
Learn how to add new vendors via the 'Add Account' button CLICK HERE.
3. Vendor self signup
A vendor can sign up for their own account through your branded SignUp page and set themselves up on your marketplace.
Note: Tashi will set this self signup page as part of our marketplace setup process.
Learn how the vendor self signup page works CLICK HERE.
4. Vendor Profile setup
If you're using the Vendor public Profiles feature in Tashi, each vendor should have their public profile set up.
This information is visible on their profile on your marketplace.
Learn how to set up Vendor Profiles CLICK HERE.
5. Publishing a listing
Once the Vendors are set up and have created their Stay or Experience listings, you can choose how and when these listings go Live on the tour site.
You can choose to publish each listing on your marketplace manually or have them all published automatically.
You can also un-publish a specific listing at any time.
Learn how to publish and un-publish listings. CLICK HERE.
Vendor Setup Options
Using each element, you have the freedom to design a vendor sign up flow that suits your marketplace. This flow will often depend on what type of marketplace and how involved you want to be.
Pro Tips 💡:
As a new marketplace, you may want to offer a complimentary account and listing setup for your early vendors. This can help convince them to say Yes to being listed on your new marketplace.
If you’re going to ask your vendors to self signup, consider if they will have the ability to do this unaided. Do you need to prepare help materials for them? You’re welcome to leverage Tashi's help materials to create your own.
Remember that you can employ different vendor signup methods over time. While you may start by providing a complimentary account set-up for, e.g. the first 20 vendors, as you become more established and vendors become more motivated to be listed on your marketplace, you can alter your vendor setup options.
Example Vendor Signup flows.
Curated Marketplace examples
Targeted onboarding flow
You proactively identify a vendor you want to list on your marketplace, and you get their acceptance to be listed in advance.
You add the vendor account and user roles via your Business Group Dashboard. (Learn how).
You share the login details with the vendor via email or message.
The vendor logs in using this information and starts adding their listing(s).
You review the listings and decide when to publish them. (Learn how)
Semi-guided onboarding flow
You have a Vendor Signup form on your marketplace that accepts submissions, and you review them (Learn how)
If accepted, you add the vendor account and user roles via your Business Group Dashboard. (Learn how)
You share the login details with the vendor via email or message.
The vendor logs in using this information and starts adding their listing(s).
You review the listings and decide when to publish them (Learn how).
Guided onboarding flow
Open Marketplace examples
Self-sign up and auto-publishing flow
Semi-open marketplace examples
Self-sign up and admin review before publishing flow
User permissions for your Vendors
User permissions for vendors and their team roles can be managed in two ways.
Marketplace added users
Vendor added users
Marketplace added Users
You can add users for vendor accounts through the Staff tab of your Business Group.
For a detailed guide on adding Vendor Access for your Business Group CLICK HERE.
Vendor added Users
Vendors can also add users to their accounts and control their permissions.
For a guide on how Vendors can add users and control permissions CLICK HERE.
The Role Permissions Options
No access: The user can’t access the account in any way.
Full Access: Users can access all account sections, including all settings. This is best for senior users in your team, managers etc.
Onboarder: The user can set up a Property and Experiences. This role is best for junior users for setting up properties or experience listings.
Reservations executive: The user can view and manage Bookings, Guests, Payments and communications but can’t access main account settings. This is best for front desk and guest-facing users that don’t require admin access.
Staff member: The user can access all sections of the account but does not have administrator rights. Best for mid-level users who need access to all areas of the account but not the main account settings.
Tasks only: Use can only access the Front Deck Tasks. This is best for junior or external users utilised for housekeeping or minor operational tasks.
Website Editor: The user can only access the standard Tashi website builder. This is best for users who are focused on the website only.