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Accommodation Providers
Accommodation Providers
How to set up your business, manage your bookings, guests and payments.
41 articles in this collection
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The FrontDesk Hub
Front Desk Hub: Introduction
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Tashi
Updated over a week ago
Quick Set Up your Organisation details
Step by step guide to setting up your hotel
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Updated over a week ago
View the Guests Checking in and out today
View all Hotel activity for the day.
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Updated over a week ago
Check your Availability in the Hub
View your Availability according to your Rooms, Date and Rate Plan
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Updated over a week ago
View the Tasks due today
Understand the Task list in the Hub
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Updated over a week ago
Reporting and Insights
How to use the Bookings report
The Bookings tab explained
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Updated over a week ago
How to use the Finance reports
The Finance tab explained
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Updated over a week ago
Managing your Bookings
Edit a Booking
Step by step process for editing bookings
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Updated over a week ago
Include / exclude taxes in your bookings
Customise how you display taxes.
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Tashi
Updated over a week ago
Create a new booking
Quick create a new booking from the Hub
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Tashi
Updated over a week ago
Add a payment to a Booking
Recording a guest or booking payment
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Updated over a week ago
Print Bookings data
View your bookings on paper or share via pdf by printing them
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Tashi
Updated over a week ago
Exporting Booking data into excel
Analyse your Booking data by exporting it into excel
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Updated over a week ago
Delete a booking
Learn how to delete a Booking
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Updated over a week ago
Use filters to view Bookings
Filter by Booking period, status or source and payment status
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Updated over a week ago
Managing Groups
Create a Group Booking
Create, edit and add to a Group Booking
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Updated over a week ago
Print or Export Group Bookings data
How to print or export to an excel CSV file, your Group Bookings information
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Updated over a week ago
Selling extra products and services
Add an Extra purchase to an existing Booking
Did your guest order something Extra?
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Tashi
Updated over a week ago
Create a new Extra (Product / Service)
How to set up the extras (additional products or services) that you sell
Written by
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Updated over a week ago
Managing your Guests
How to use Guest interests
Use Guest interests to personalise their experience.
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Updated over a week ago
Create a new Guest
Step by step guide to creating a detailed guest profile
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Updated over a week ago
Add a note or activity for a guest
Record important information about a guest.
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Updated over a week ago
How to quickly find a Guest or Booking
Look up any Guest or Booking in seconds
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Updated over a week ago
Managing your Staff
Staff & Permissions
How to control what staff can do and see.
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Updated over a week ago
How to charge for a task
Create and charge for guest tasks
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Updated over a week ago
Staff Tasks explained
Create and use staff task to manage your business
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Tashi
Updated over a week ago
Using a Channel Manager
How to set up the Channel Manager
Automate your connection to the major Online Travel Agents (OTAs)
Written by
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Updated over a week ago
Managing your Rooms
Create a Room Type
Step by step guide to creating Room types
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Updated over a week ago
Create Multiple Rooms
Quickly create multiple rooms with the same features.
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Updated over a week ago
Room Type vs Rooms
The difference between Room Type and Rooms
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Updated over a week ago
Manage your Rates and Availability
Accommodation, Import/Export calendar links from your different OTA channels
Sync your availability with your OTA channels using Tashi's Calendar Feed feature
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Tashi
Updated over a week ago
Accommodation, setting up Shared Inventory
3 easy steps to setting up Shared Inventory on Tashi
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Tashi
Updated over a week ago
Accommodation, using Calendar Feeds
Import or Export Calendar Feeds (iCal sync) to keep your availability up to date on Tashi and your OTA sales channels.
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Tashi
Updated over a week ago
Manage room rates and extra guest charges
Step by step guide to managing room rates.
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Tashi
Updated over a week ago
How to set up Special Rates
Offer custom prices for specific dates, events and other special periods.
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Updated over a week ago
What is Stop Sell?
Block or customise your availability.
Written by
Tashi
Updated over a week ago
Your Settings
How to subscribe to Tashi
Step by step instructions on how to subscribe
Written by
Tashi
Updated over a week ago
Business & Finance settings
Step by step guide to setting up your Business and Finance settings.
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Tashi
Updated over a week ago
Settings Explained
What the Back Office Setting options mean
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Tashi
Updated over a week ago
Enable Multi-Currency Payments
Manage your Currencies and rates manually or automatically.
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Tashi
Updated over a week ago
Set up or edit Tax rates.
Customise your applicable tax rates.
Written by
Tashi
Updated over a week ago