This article will explain the difference between 'Standard Products' and 'Custom Products' when you're adding your Tour products in Tashi.

You'll learn:

  1. What a Standard Product is and why you're use one.

  2. What a Custom Product is and why you'd use one.

  3. How to create a Custom Product

  4. An example of using Custom Product.

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Standard Products

Standard Tour products are the set itineraries that you sell for a fixed price. You could think of them as your pre-packaged Tour offerings or template Tours.

You may choose to sell them on your website or via agents or resellers. Examples might include a 1-day city tour that is $50 per person, or a 3-day tour that is $250 per person.

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Custom Products

Custom Tour products are designed to be once-off itineraries that you would have personalised to a client's preferences.

You will create a custom product or itinerary if you have received an enquiry from a client that has requirements that are outside of your standard products.

You can create new a new Custom Product from scratch or you can clone a Standard Product and create a new customised version of it.

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Creating Custom Products

You can create a Custom Product in two ways.

(1) Create one from new

You can create a new Custom Product from scratch in the normal way you'd create a Tour Product. Click 'Create Product' in the section Tours -> Products; or

(2) Clone a Standard Product and update it

The most popular way to create a new Custom Product is to clone an existing Standard Product and then use this clone as the basis to create your new Custom version. In this way, your Standard Product serves as your template, and then you just have to update the parts of the new custom itinerary that are different from the original standard one.

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What if I ONLY sell tailored and personalised itineraries?

If your business does not quote prices for set itineraries to clients before they enquire, then you may primarily use the Custom Products function.

In this case, you should think of your Standard Products like your Itinerary Templates. You could add several template itineraries to your products list and then when client enquires you can clone the most relevant of these itineraries and customise it to suit the needs of this new enquiries.

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Example Case Study for Custom Tours 😃

As an example, you create a template itinerary called '3 Day Tour of Melbourne.' This template itinerary describes the top 5 things you recommend, the detailed itinerary, the map, the terms and conditions and the related price.

Then, you receive an enquiry from a new client that has 3 days in Melbourne. While they are interested in some of the things you normally recommend, they have other most unusual things that they want to do.

In this case, instead of having to start a new detailed itinerary from scratch, you would simply clone the '3 Day Tour of Melbourne' Standard Product and then update it for the new things that this client wants to do and remove the bits that they don't have.

You'll save loads of time in creating this new proposal because by using a template to start with you just change the things you need to change and then leave the rest.

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Skip ahead to:

  1. How to use Tour Departures

  2. How to use your Tour Calendar

  3. How to create a Tour Booking

  4. Understanding your Tour Settings

  5. How to manage your Tour Payments

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