Tashi Help Center

Accommodation Providers

How to set up your business, manage your bookings, guests and payments.

The FrontDesk Hub

Front Desk Hub: Introduction

Quick Set Up your Organisation details

View the Guests Checking in and out today

Check your Availability in the Hub

View the Tasks due today

Reporting and Insights

How to use the Bookings report

How to use the Finance reports

Managing your Bookings

Accommodation, charging Fees

Include / exclude taxes in your bookings

Create a new booking

Add a payment to a Booking

Print Bookings data

Exporting Booking data into excel

Delete a booking

Use filters to view Bookings

Managing Groups

Create a Group Booking

Print or Export Group Bookings data

Selling extra products and services

Add an Extra purchase to an existing Booking

Create a new Extra (Product / Service)

Managing your Guests

How to use Guest interests

Create a new Guest

Add a note or activity for a guest

How to quickly find a Guest or Booking

Managing your Staff

Staff & Permissions

How to charge for a task

Staff Tasks explained

Using your Booking Engine

Accommodation, pick your preferred Rate Plan display

Accommodation, promoting specific Rate Plans

Accommodation, using different Rate Plans

Using a Channel Manager

How to set up the Channel Manager

Managing your Rooms

Create a Room Type

Create Multiple Rooms

Room Type vs Rooms

Manage your Rates and Availability

Accommodation, Import/Export calendar links from your different OTA channels

Accommodation, refreshing your Calendar Feeds manually

Accommodation, checking your Calendar Feed (iCal sync) bookings

Accommodation, setting up Shared Inventory

Accommodation, using Calendar Feeds

Manage room rates and extra guest charges

How to set up Special Rates

What is Stop Sell?

How to subscribe to Tashi

Settings, Adding Users and Permissions

Business & Finance settings

Settings Explained

Enable Multi-Currency Payments

Set up or edit Tax rates.