Tashi

Tom Schauble

Tashi Support

How to set up your business, manage your bookings, guests and payments. 

Accommodation Providers

Front Desk Hub: Introduction

Step by step guide to setting up your hotel

Quick Set Up your Organisation details

View the Guests Checking in and out today

View your Availability according to your Rooms, Date and Rate Plan

Check your Availability in the Hub

View the Tasks due today

The FrontDesk Hub

How to use the Bookings report

How to use the Finance reports

Reporting and Insights

Step by step process for editing bookings

Edit a Booking

Charge Fees as part of an Accommodation booking

Accommodation, charging Fees

Include / exclude taxes in your bookings

Create a new booking

Add a payment to a Booking

View your bookings on paper or share via pdf by printing them

Print Bookings data

Analyse your Booking data by exporting it into excel

Exporting Booking data into excel

Delete a booking

Filter by Booking period, status or source and payment status

Use filters to view Bookings

Managing your Bookings

Create a Group Booking

How to print or export to an excel CSV file, your Group Bookings information

Print or Export Group Bookings data

Managing Groups

Add an Extra purchase to an existing Booking

How to set up the extras (additional products or services) that you sell

Create a new Extra (Product / Service)

Selling extra products and services

Use Guest interests to personalise their experience.

How to use Guest interests

Step by step guide to creating a detailed guest profile

Create a new Guest

Record important information about a guest.

Add a note or activity for a guest

How to quickly find a Guest or Booking

Managing your Guests

How to control what staff can do and see.

Staff & Permissions

How to charge for a task

Create and use staff task to manage your business

Staff Tasks explained

Managing your Staff

You can choose to display Rate Plans as a Radio button or Dropdown. Learn where to pick your preference.

Accommodation, pick your preferred Rate Plan display

How to promote specific rate plans to Guests on your Booking Engine Widget

Accommodation, promoting specific Rate Plans

How to set up and use different Rate Plans for your property in Tashi

Accommodation, using different Rate Plans

Using your Booking Engine

Automate your connection to the major Online Travel Agents (OTAs)

How to set up the Channel Manager

Using a Channel Manager

Step by step guide to creating Room types

Create a Room Type

Quickly create multiple rooms with the same features.

Create Multiple Rooms

The difference between Room Type and Rooms

Room Type vs Rooms

Managing your Rooms

Sync your availability with your OTA channels using Tashi's Calendar Feed feature

Accommodation, Import/Export calendar links from your different OTA channels

How to manually refresh your Calendar Feeds and check bookings

Accommodation, refreshing your Calendar Feeds manually

How to check what Bookings have come in via Calendar Feeds

Accommodation, checking your Calendar Feed (iCal sync) bookings

3 easy steps to setting up Shared Inventory on Tashi

Accommodation, setting up Shared Inventory

Import or Export Calendar Feeds (iCal sync) to keep your availability up to date on Tashi and your OTA sales channels.

Accommodation, using Calendar Feeds

Step by step guide to managing room rates.

Manage room rates and extra guest charges

Offer custom prices for specific dates, events and other special periods.

How to set up Special Rates

What is Stop Sell?

Manage your Rates and Availability

Step by step instructions on how to subscribe

How to subscribe to Tashi

Learn how to add users to your account and control their permissions

Settings, Adding Users and Permissions

Step by step guide to setting up your Business and Finance settings.

Business & Finance settings

What the Back Office Setting options mean

Settings Explained

Manage your Currencies and rates manually or automatically.

Enable Multi-Currency Payments

Set up or edit Tax rates.

Your Settings

Tashi Login

Tashi Website

Find answers and get help from Intercom Support and Community Experts

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