# Tashi Help Center

> Help and advice from the Tashi team

## Accommodation Providers

- [Front Desk Hub: Introduction](http://help.tashi.travel/en/articles/3806082-front-desk-hub-introduction.md)
- [Quick Set Up your Organisation details](http://help.tashi.travel/en/articles/3805798-quick-set-up-your-organisation-details.md): Step by step guide to setting up your hotel
- [View the Guests Checking in and out today](http://help.tashi.travel/en/articles/3806045-view-the-guests-checking-in-and-out-today.md): View all Hotel activity for the day.
- [Check your Availability in the Hub](http://help.tashi.travel/en/articles/3806032-check-your-availability-in-the-hub.md): View your Availability according to your Rooms, Date and Rate Plan
- [View the Tasks due today](http://help.tashi.travel/en/articles/3806031-view-the-tasks-due-today.md): Understand the Task list in the Hub
- [How to use the Bookings report](http://help.tashi.travel/en/articles/3805919-how-to-use-the-bookings-report.md): The Bookings tab explained
- [How to use the Finance reports](http://help.tashi.travel/en/articles/3805914-how-to-use-the-finance-reports.md): The Finance tab explained
- [Edit a Booking](http://help.tashi.travel/en/articles/3805872-edit-a-booking.md): Step by step process for editing bookings
- [Accommodation, charging Fees](http://help.tashi.travel/en/articles/6323865-accommodation-charging-fees.md): Charge Fees as part of an Accommodation booking
- [Include / exclude taxes in your bookings](http://help.tashi.travel/en/articles/3805924-include-exclude-taxes-in-your-bookings.md): Customise how you display taxes.
- [Create a new booking](http://help.tashi.travel/en/articles/3805869-create-a-new-booking.md): Quick create a new booking from the Hub
- [Add a payment to a Booking](http://help.tashi.travel/en/articles/3806070-add-a-payment-to-a-booking.md): Recording a guest or booking payment
- [Print Bookings data](http://help.tashi.travel/en/articles/3806060-print-bookings-data.md): View your bookings on paper or share via pdf by printing them
- [Exporting Booking data into excel](http://help.tashi.travel/en/articles/3806058-exporting-booking-data-into-excel.md): Analyse your Booking data by exporting it into excel
- [Delete a booking](http://help.tashi.travel/en/articles/3806072-delete-a-booking.md): Learn how to delete a Booking
- [Use filters to view Bookings](http://help.tashi.travel/en/articles/3806049-use-filters-to-view-bookings.md): Filter by Booking period, status or source and payment status
- [Create a Group Booking](http://help.tashi.travel/en/articles/3805985-create-a-group-booking.md): Create, edit and add to a Group Booking
- [Print or Export Group Bookings data](http://help.tashi.travel/en/articles/3806073-print-or-export-group-bookings-data.md): How to print or export to an excel CSV file, your Group Bookings information
- [Add an Extra purchase to an existing Booking](http://help.tashi.travel/en/articles/3806067-add-an-extra-purchase-to-an-existing-booking.md): Did your guest order something Extra?
- [Create a new Extra \(Product / Service\)](http://help.tashi.travel/en/articles/3806016-create-a-new-extra-product-service.md): How to set up the extras \(additional products or services\) that you sell
- [How to use Guest interests](http://help.tashi.travel/en/articles/3805905-how-to-use-guest-interests.md): Use Guest interests to personalise their experience.
- [Create a new Guest](http://help.tashi.travel/en/articles/3805988-create-a-new-guest.md): Step by step guide to creating a detailed guest profile
- [Add a note or activity for a guest](http://help.tashi.travel/en/articles/3805910-add-a-note-or-activity-for-a-guest.md): Record important information about a guest.
- [How to quickly find a Guest or Booking](http://help.tashi.travel/en/articles/3805906-how-to-quickly-find-a-guest-or-booking.md): Look up any Guest or Booking in seconds
- [Staff & Permissions](http://help.tashi.travel/en/articles/3805879-staff-permissions.md): How to control what staff can do and see.
- [How to charge for a task](http://help.tashi.travel/en/articles/3805938-how-to-charge-for-a-task.md): Create and charge for guest tasks
- [Staff Tasks explained](http://help.tashi.travel/en/articles/3805876-staff-tasks-explained.md): Create and use staff task to manage your business
- [Accommodation, pick your preferred Rate Plan display](http://help.tashi.travel/en/articles/6343450-accommodation-pick-your-preferred-rate-plan-display.md): You can choose to display Rate Plans as a Radio button or Dropdown. Learn where to pick your preference.
- [Accommodation, promoting specific Rate Plans](http://help.tashi.travel/en/articles/6343444-accommodation-promoting-specific-rate-plans.md): How to promote specific rate plans to Guests on your Booking Engine Widget
- [Accommodation, using different Rate Plans](http://help.tashi.travel/en/articles/6343423-accommodation-using-different-rate-plans.md): How to set up and use different Rate Plans for your property in Tashi
- [How to set up the Channel Manager](http://help.tashi.travel/en/articles/3805976-how-to-set-up-the-channel-manager.md): Automate your connection to the major Online Travel Agents \(OTAs\)
- [Create a Room Type](http://help.tashi.travel/en/articles/3805992-create-a-room-type.md): Step by step guide to creating Room types
- [Create Multiple Rooms](http://help.tashi.travel/en/articles/3805925-create-multiple-rooms.md): Quickly create multiple rooms with the same features.
- [Room Type vs Rooms](http://help.tashi.travel/en/articles/3805882-room-type-vs-rooms.md): The difference between Room Type and Rooms
- [Accommodation, Import/Export calendar links from your different OTA channels](http://help.tashi.travel/en/articles/5984102-accommodation-import-export-calendar-links-from-your-different-ota-channels.md): Sync your availability with your OTA channels using Tashi's Calendar Feed feature
- [Accommodation, refreshing your Calendar Feeds manually](http://help.tashi.travel/en/articles/6331041-accommodation-refreshing-your-calendar-feeds-manually.md): How to manually refresh your Calendar Feeds and check bookings
- [Accommodation, checking your Calendar Feed \(iCal sync\) bookings](http://help.tashi.travel/en/articles/6331050-accommodation-checking-your-calendar-feed-ical-sync-bookings.md): How to check what Bookings have come in via Calendar Feeds
- [Accommodation, setting up Shared Inventory](http://help.tashi.travel/en/articles/5984023-accommodation-setting-up-shared-inventory.md): 3 easy steps to setting up Shared Inventory on Tashi
- [Accommodation, using Calendar Feeds](http://help.tashi.travel/en/articles/5977211-accommodation-using-calendar-feeds.md): Import or Export Calendar Feeds \(iCal sync\) to keep your availability up to date on Tashi and your OTA sales channels.
- [Manage room rates and extra guest charges](http://help.tashi.travel/en/articles/3805995-manage-room-rates-and-extra-guest-charges.md): Step by step guide to managing room rates.
- [How to set up Special Rates](http://help.tashi.travel/en/articles/3805927-how-to-set-up-special-rates.md): Offer custom prices for specific dates, events and other special periods.
- [What is Stop Sell?](http://help.tashi.travel/en/articles/3805942-what-is-stop-sell.md): Block or customise your availability.
- [How to subscribe to Tashi](http://help.tashi.travel/en/articles/3852151-how-to-subscribe-to-tashi.md): Step by step instructions on how to subscribe
- [Settings, Adding Users and Permissions](http://help.tashi.travel/en/articles/6293274-settings-adding-users-and-permissions.md): Learn how to add users to your account and control their permissions
- [Business & Finance settings](http://help.tashi.travel/en/articles/3805887-business-finance-settings.md): Step by step guide to setting up your Business and Finance settings.
- [Settings Explained](http://help.tashi.travel/en/articles/3806086-settings-explained.md): What the Back Office Setting options mean
- [Enable Multi-Currency Payments](http://help.tashi.travel/en/articles/3805930-enable-multi-currency-payments.md): Manage your Currencies and rates manually or automatically.
- [Set up or edit Tax rates.](http://help.tashi.travel/en/articles/3806029-set-up-or-edit-tax-rates.md): Customise your applicable tax rates.

## Experience Operators

- [Tours, create and update Bookings](http://help.tashi.travel/en/articles/3806098-tours-create-and-update-bookings.md): Step by step introduction to managing your Tour Bookings
- [Experiences, bulk delete Departures](http://help.tashi.travel/en/articles/6323941-experiences-bulk-delete-departures.md): How to bulk delete Departures that were created by mistake using the auto create rules.
- [Tours, how to use your Calendar](http://help.tashi.travel/en/articles/3806130-tours-how-to-use-your-calendar.md): Introduction to using your Tours Calendar
- [Tours, how to manage Payments](http://help.tashi.travel/en/articles/3806132-tours-how-to-manage-payments.md): How to add, update and delete payments for your bookings
- [Experiences, how Departures work](http://help.tashi.travel/en/articles/3806111-experiences-how-departures-work.md): Understand how to use Tour Departures
- [The 'Enquire Now' engine](http://help.tashi.travel/en/articles/4255282-the-enquire-now-engine.md): Learn how to make the most of Tashi's 'Enquire Now' feature
- [Customising your 'Enquire Now' engine](http://help.tashi.travel/en/articles/4260906-customising-your-enquire-now-engine.md): How to edit the colours and message
- [Tour Quotes, how to create and share them.](http://help.tashi.travel/en/articles/4255305-tour-quotes-how-to-create-and-share-them.md): Learn how to create and send customised tailored proposals to your clients.
- [Tours, your Tours Booking Engine widget explained.](http://help.tashi.travel/en/articles/4260920-tours-your-tours-booking-engine-widget-explained.md): How to accept bookings and enquires into Tashi, direct from your website
- [Experiences, charging Fees](http://help.tashi.travel/en/articles/6323888-experiences-charging-fees.md): Charge Fees as part of an Experience booking
- [Experiences, using Paypal payments online](http://help.tashi.travel/en/articles/6331090-experiences-using-paypal-payments-online.md): How to use Paypal as your payment gateway in Tashi
- [Experiences, Coupons](http://help.tashi.travel/en/articles/6331471-experiences-coupons.md): Learn how to set up and use Coupons in Tashi
- [Experiences, Offer Buy Now, Pay Later](http://help.tashi.travel/en/articles/6336288-experiences-offer-buy-now-pay-later.md): How to configure your payment settings to offer Buy Now, Pay Later or Pay in 4 instalments
- [Experiences, add tracking \(Google etc.\) to your Booking Engine](http://help.tashi.travel/en/articles/6357347-experiences-add-tracking-google-etc-to-your-booking-engine.md): Learn how to add your Google Analytics, Tag Manager code or other scripts to track google, bing ad performance and other analytics
- [Tours, how to get paid online](http://help.tashi.travel/en/articles/4261728-tours-how-to-get-paid-online.md): Learn how to get paid online with Tashi
- [Tours, share your bank transfer details the checkout](http://help.tashi.travel/en/articles/4266329-tours-share-your-bank-transfer-details-the-checkout.md): Learn how to give you clients your bank transfers details after they complete a booking
- [Tours, how to create your Tour Booking Engine widget](http://help.tashi.travel/en/articles/4261009-tours-how-to-create-your-tour-booking-engine-widget.md): Step by step guide to generating your personal Tour Booking Engine widget code.
- [Tours, how to use Product Themes](http://help.tashi.travel/en/articles/4261333-tours-how-to-use-product-themes.md): Learn how to categorise your Tour products by theme when you're selling them online
- [Tours, your Settings](http://help.tashi.travel/en/articles/3819272-tours-your-settings.md): Understanding your Tour Settings
- [Experiences, Offer Pay Now or Pay Later options](http://help.tashi.travel/en/articles/6173871-experiences-offer-pay-now-or-pay-later-options.md): Configure your Payment Settings to offer Pay Now or Pay Later
- [Tours, sell Extras in the checkout](http://help.tashi.travel/en/articles/5625954-tours-sell-extras-in-the-checkout.md): How to set up and sell Shop products and services as part of the Tours checkout
- [Experiences, Checkout Questions](http://help.tashi.travel/en/articles/6137389-experiences-checkout-questions.md): Create and use Custom Questions in Tashi
- [Experiences, Tiered pricing](http://help.tashi.travel/en/articles/6137562-experiences-tiered-pricing.md): Set up and use tiered pricing for your Experiences
- [Experiences, price per item](http://help.tashi.travel/en/articles/6331079-experiences-price-per-item.md): How to price your experiences per item rather than by Guest
- [Tours, offering Pickup Locations](http://help.tashi.travel/en/articles/5566269-tours-offering-pickup-locations.md): How to set up different Pick up locations for your clients to choose from during the checkout.
- [Experiences, using different Rates](http://help.tashi.travel/en/articles/5440326-experiences-using-different-rates.md): Learn how to use Rates to manage the pricing options for your clients
- [Tours, add a Tour Product](http://help.tashi.travel/en/articles/3806102-tours-add-a-tour-product.md): Step by step intro to adding and managing your Tour Products
- [Tours, the difference between Standard and Custom Products](http://help.tashi.travel/en/articles/4261460-tours-the-difference-between-standard-and-custom-products.md): Understand why and how to use custom Tour products

## Marketplace

- [Google Analytics Checkout Tracking](http://help.tashi.travel/en/articles/10288455-google-analytics-checkout-tracking.md)
- [Marketplace, publishing your Listings](http://help.tashi.travel/en/articles/6289483-marketplace-publishing-your-listings.md): How to publish or un-publish your marketplace listings and your different options.
- [Marketplace, How to use the Nav Builder](http://help.tashi.travel/en/articles/6289540-marketplace-how-to-use-the-nav-builder.md): How to add, edit or delete your Header and Footer Navigation links on your marketplace site
- [Marketplace, set up URL redirects](http://help.tashi.travel/en/articles/5984186-marketplace-set-up-url-redirects.md): Set up URL redirects in your Tashi website in a few easy steps
- [Adding Button links to your content](http://help.tashi.travel/en/articles/8170170-adding-button-links-to-your-content.md)
- [Marketplace, Vendor signup process](http://help.tashi.travel/en/articles/6288556-marketplace-vendor-signup-process.md): The options you have for how vendors sign up for your marketplace
- [Marketplace, adding Vendor access and Roles](http://help.tashi.travel/en/articles/6293240-marketplace-adding-vendor-access-and-roles.md): Learn how to provide vendors access and control their permissions
- [Marketplace, adding a new account](http://help.tashi.travel/en/articles/6289285-marketplace-adding-a-new-account.md): Add a new vendor \(supplier\) account to your marketplace from your Business Group Dashboard in the App
- [Marketplace, types of marketplaces](http://help.tashi.travel/en/articles/6288937-marketplace-types-of-marketplaces.md): The types of marketplace modal you can have with Tashi
- [Marketplace, Vendor Submission page and manager](http://help.tashi.travel/en/articles/6289171-marketplace-vendor-submission-page-and-manager.md): How to use your Vendor Application page and review your submissions
- [Marketplace, vendor self sign up and login page](http://help.tashi.travel/en/articles/6289327-marketplace-vendor-self-sign-up-and-login-page.md): Your options for enabling vendor self signup and login pages for your white-label of Tashi.
- [Marketplace, Public Vendor Profiles explained](http://help.tashi.travel/en/articles/6290037-marketplace-public-vendor-profiles-explained.md): Learn how to create and publish public vendor profiles
- [Marketplace, Sort Order of Experiences](http://help.tashi.travel/en/articles/6165650-marketplace-sort-order-of-experiences.md): How to apply a manual sort order to your experiences for listing pages

## Task Management

- [How to create and manage Task Categories](http://help.tashi.travel/en/articles/10137206-how-to-create-and-manage-task-categories.md): Create your own task categories to help you categorise tasks in a way that best matches your business.

## Guest Communications

- [Smart Staff Tasks](http://help.tashi.travel/en/articles/3805828-smart-staff-tasks.md): Step by step guide to create Smart Tasks for staff
- [Smart Staff Tasks, how to create one](http://help.tashi.travel/en/articles/3806062-smart-staff-tasks-how-to-create-one.md): How to create automatic Smart tasks for your staff and bookings

## Website Builder

- [Website, how to add a new page](http://help.tashi.travel/en/articles/3870778-website-how-to-add-a-new-page.md)
- [Website, add an image gallery to your website](http://help.tashi.travel/en/articles/6357333-website-add-an-image-gallery-to-your-website.md): Learn how to add a slide gallery to your Tashi website.
- [Website, using the Rich Text Editor](http://help.tashi.travel/en/articles/3806148-website-using-the-rich-text-editor.md): Detailed explanation of the buttons in the Rich Text Editor
- [Website, how to use our Website Editor Blocks](http://help.tashi.travel/en/articles/3806144-website-how-to-use-our-website-editor-blocks.md): A step by step explanation about how to use our website editor blocks.
- [Website, the different types of Website Blocks](http://help.tashi.travel/en/articles/3806147-website-the-different-types-of-website-blocks.md): A detailed breakdown of what each Website Block does
- [Website, optimising your Search Engine Optimisation \(SEO\) with the Meta tab on each page.](http://help.tashi.travel/en/articles/3806153-website-optimising-your-search-engine-optimisation-seo-with-the-meta-tab-on-each-page.md): Instructions on what information to enter into each web page's Meta tab.
- [Website, understanding your Settings](http://help.tashi.travel/en/articles/3806141-website-understanding-your-settings.md): Step by step instructions on how to set up your website Settings
- [Website, connect your Domain URL](http://help.tashi.travel/en/articles/4469084-website-connect-your-domain-url.md): Step by step guide to connecting your Domain URL To Tashi
- [Website, how to export your site map](http://help.tashi.travel/en/articles/4221063-website-how-to-export-your-site-map.md): Export your sitemap to upload to Google and other search engines.
- [Website, how to start with a new site](http://help.tashi.travel/en/articles/3805979-website-how-to-start-with-a-new-site.md): What information you need to get started
- [Website, add your Google Analytics code and Facebook Pixel](http://help.tashi.travel/en/articles/4221021-website-add-your-google-analytics-code-and-facebook-pixel.md): How to add your Google Analytics code and Facebook Pixel to your Tashi website.

## Learning Academy

- [What is the Learning Academy](http://help.tashi.travel/en/articles/3806022-what-is-the-learning-academy.md): Getting started with our Learning Academy
- [Your Learning Academy Progress](http://help.tashi.travel/en/articles/3806096-your-learning-academy-progress.md): Understanding how Progress works