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Smart Staff Tasks

Step by step guide to create Smart Tasks for staff

Written by Tom Schauble

Smart tasks are incredibly useful if there are tasks that must occur daily, weekly or based on bookings, such as paying bills, cleaning a room, etc.

To create an automated task, all you have to do is go to Personalisation / Smart Task.

By clicking on "Smart Task" a box will appear with some examples of smart tasks. Now let's create a new rule for tasks.

Click on the link "New" at the top left. You will see the following settings:

  • Active: If the task is not active, it will not be created automatically.

  • Name: Type the name of the task.

  • Type: Select the type of task.

  • Responsible: Select a user responsible for completing the task.

  • Occurs: Choose the rule that will make the automated task.

  • Before or after an event: This is useful for tasks that occur before or after the guest's stay, such as sending an e-mail confirmation or buying fresh flowers for a room.

  • On days during booking: This is useful for tasks that occur every day, like cleaning rooms or changing sheets.

  • Task Rules: Task rules helps you to set rules for the task. For example, if you want to provide welcome chocolate for kids under the age of 10, you can set up a rule as in the below image.

Once you're happy with the set up of the Smart task, click on the "Save" button.

            

          

        

                    

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